STANDARD TERMS AND CONDITIONS
1. Payment Terms
a) Payment must be made in full as per the due date mentioned on the invoice.
b) Payments made by cheque or bank transfer will be deemed received only upon clearance.
c) All bank charges for international or domestic transfers are to be borne by the buyer.
2. Ownership and Risk
a) Title to the goods shall remain with Orix Bloom until full payment has been received and cleared.
b) Risk of loss, damage, or deterioration passes to the buyer upon delivery or dispatch from our premises, whichever occurs first.
3. Delivery and Shipping
a) Delivery dates provided are estimates only and are not guaranteed.
b) Orix Bloom shall not be held liable for delays caused by third-party couriers, natural disasters, strikes, or circumstances beyond our control.
c) Any additional delivery charges (re-delivery, urgent delivery, remote area surcharge) shall be borne by the buyer.
4. Returns, Exchanges, and Cancellations
a) Goods once sold will not be taken back unless agreed in writing and subject to inspection.
b) Return requests must be made within 7 days from the date of delivery, and goods must be unused, undamaged, and in original packaging with proof of purchase.
c) Customized, made-to-order, or discounted products are strictly non-returnable and non-refundable.
d) Cancellations are only accepted before the order is processed or dispatched. Cancellation after dispatch will incur full charges.
5. Damaged or Defective Goods
a) The buyer must inspect goods immediately upon receipt.
b) Claims for damage, defects, or shortages must be submitted in writing within 7 days of delivery, failing which the goods will be deemed accepted.
c) Liability for defective goods is limited to repair, replacement, or store credit at our sole discretion.
6. Product Variations
a)Due to variations in lighting, manufacturing processes, and display settings, slight differences in colour, size, or finish may occur. Such variations shall not be considered defects.
7. Pricing and Taxes
a) All prices are in Rupee and are exclusive of applicable taxes unless otherwise stated.
b) Taxes will be charged as per prevailing government regulations.
c) Orix Bloom reserves the right to correct pricing errors and adjust prices without prior notice.
8. Limitation of Liability
a) In no event shall Orix Bloom be liable for indirect, incidental, or consequential damages arising from the sale, delivery, or use of the products.
b) Our maximum liability, whether in contract, tort, or otherwise, shall not exceed the value of the goods supplied.
9. Force Majeure
a) We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, transport delays, or supplier failures.
10. Jurisdiction and Governing Law
a) All transactions shall be governed by the laws of India
b) Any disputes are subject to the exclusive jurisdiction of the courts of Uttar Pradesh
11. Acceptance of Terms
a) By placing an order or accepting goods, the buyer confirms they have read, understood, and agreed to these Terms & Conditions.